Friendly staff made everything easy, but the service elevator was inconvenient for lugging bags.

Staying with 20 family members made our trip memorable. The staff were incredibly helpful, especially Gabriele in the restaurant, who made our meals fun. We enjoyed the large smart TVs and fast internet, which really kept the kids entertained!

In my wife’s opinion, the movie selection was lacking, and the refrigerator in our room could be much better.

great service but limited dining options

The staff were wonderful! Renato and his team really went out of their way to assist us, especially with our son’s dietary needs. They made breakfast enjoyable and were always smiling, which added to our comfort during the stay.

However, the dining options could be more diverse.

a wonderful stay with helpful staff ready to assist you at every turn and amazing breakfast options

Clean, spacious rooms with friendly staff.

Recommend it for families

The staff, especially Renato, were always ready with a smile and helpful advice , making us feel really welcome. They even stored my son's special diet food in the fridge , which was really considerate.

It wasn't exactly cheap, but it was still acceptable for what we got.

The superior double room had ample space, and the wi-fi was reliable throughout my stay. Breakfast options were decent, though repetitive over two days. The parking was a plus with no extra charge, but the hotel's age shows, and renovations are overdue.

The pool was a great escape after a long day, and the gym kept me refreshed. Free underground parking was a lifesaver!

Felt a home here, nothing too much trouble.

I appreciated the clean and spacious room, perfect for unwinding after my explorations. The pool offered a refreshing retreat, and the staff showed great attentiveness to my needs. However, the location felt a bit remote. Overall, a pleasant experience!

The friendly staff made me feel at home, while the stunning mountain views from my room were a delightful surprise.

My stay at Novotel exceeded expectations with a clean and comfortable room. The staff were efficient in assisting with my needs, providing clear directions to public transport at a low cost. The on-site restaurant offered decent meals, and the business center was well-equipped for my work requirements.

No airport shuttle service.

The room was impeccably clean and spacious.

The shower design caused water to overflow onto the bathroom floor.

my stay at novotel exceeded my expectations during this busy trip. the room was clean, comfortable, and perfect for unwinding after long days. the staff really stood out, always ready to help with local info and recommendations.

restaurant menu was too limited.

The pool was a hidden gem

It was a delightful escape after a long day of exploring, with the refreshing water and peaceful atmosphere helping me unwind.

However, the dining options were quite limited at night, leaving me longing for a more diverse menu to choose from.

I truly enjoyed my stay at Novotel Firenze Nord Aeroporto. The hotel was impeccably clean, the rooms offered great comfort, and the staff were exceptionally accommodating, assisting with transportation options and providing thoughtful local recommendations.

More dining options available late at night.